Vendor Details
Contact Name
phesselinkCompany Profile
SDL: global customer experience management
Over 1,500 organizations, including 42 of the top 50 global brands, rely on us to deliver locally relevant customer experiences throughout the customer journey. We can do the same for you.
Our vision:
Create compelling, profitable global customer experiences
Our mission:
We enable global businesses to engage with their customers - in the language, the media and at the moment they choose.
We help businesses drive growth, manage their brands and increase global revenues - providing innovative solutions for managing the global customer experience (CX),
Contact Email
phesselink@sdl.comCompany Website
http://www.sdl.com/Years Trading
21Office Locations
Product Name
SDL Media ManagerLatest Version Number
2.4Date Of Last Release
29/07/2013Documentation URL
http://www.sdl.com/mediamanagerCompany LinkedIn URL
http://www.linkedin.com/company/sdl-media-managerLicensing
Licensing Model
This refers to the type of licence the DAM system software is supplied under. Proprietary means that the developer restricts access to the source code (the instructions used to generate the software). Open source means that the developer provides full access to the code so you can modify it yourself. Split model is hybrid and means they may offer both options with some restrictions removed (or added) depending on the model chosen. If split is selected, it is advisable to verify the differences with the vendor.
Hosting
Software Delivery Methods
Technology
Client
Client refers to the type of hardware or software device that can be used to access or control the DAM system.
Search
Search Features
This describes the search strategies that can be used to find assets. If you do not understand any of them, leave the options de-selected. Most DAM systems should support at least keyword search at a minimum.
Index/Search Text Content Of Documents
Some DAM systems can search the text content of document assets and that might be important for your DAM solution.
Metadata
Controlled Vocabularies
Controlled Vocabularies are predefined lists of search terms. They can be realised in many different ways but the common factor is the user picks from a restricted selection rather than enters a keyword. Most DAM systems will usually support both controlled vocabularies and keywords.
Asset Processing
Dedicated/Scalable Proxy or Derivative Asset Generation
Nearly all DAM systems will generate thumbnails and previews of media, including more dynamic types like video or audio. Some products use a separate server to do this which usually makes them more suitable for large scale asset ingestion and processing.
Asset Manipulation
Image Manipulation
Many DAM systems allow users to manipulate images by resizing, cropping etc. Choose any features which are important to your users.
Video Manipulation
Some DAM systems may allow video assets to be converted or modified. If that is a potential requirement for you, specify those features which are likely to be needed. EDL = Edit Decision List and refers to providing in/out points when editing video footage.
Multi-Lingual Options
Multilingual Application Interface Support
The interface means the controls to use the DAM system. This is different from the metadata support which is usually entered by end users when cataloguing assets.
Multilingual Metadata Support
See previous question. Most DAM systems with multi-lingual support will provide it for metadata.
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